Bachelor in BTS - Services - Négociation et digitalisation de la Relation Client

The BTS - Services - Négociation et digitalisation de la Relation Client (Brevet de Technicien Supérieur in Client Relationship Negotiation and Digitalisation) trains students in sales, customer acquisition, account management, and the use of digital platforms in managing client interactions. Topics include prospecting methods, negotiation techniques, CRM tools, digital communication, and after-sales management. This two-year higher vocational programme is taught in French at the Ecole Nationale De Commerce in Paris, France, at 178 EUR per year, beginning in September. Graduates pursue careers as sales representatives, account managers, customer success specialists, or business developers in a range of commercial and service environments.